We are very pleased that so many of our business customers appreciate the work we do.
We receive hundreds of unsolicited testimonials, complimenting most aspects of our service. Range, speed, quality, price - they continually tell us that we get it right. We don't sit on our laurels, though! We continually work to provide the best service, and welcome suggestions on how we can improve - you can send them in via our Tell Us.. page, or by email, post, telephone, personal call... we are just glad to hear from you!
A few of the testimonials from our business customers:
I received my order this morning. I would like to say how impressed I am with the service I received from Leads Direct. I found the ordering procedure very easy and user friendly and I'm extremely pleased with the speed of the delivery. I would also like to say I enjoyed listening to your choice of music while a very helpful assistant dealt with an initial query I had re: placing an order.
Pat James, ICT Purchasing Officer, Brighton & Hove City Council, 14/07/2010
Lead worked excellent – thank you. I will recommend you to others
Ian, Think Marketing Material, 12/02/2010
I feel compelled to let you know how wonderful I think your service is. Your prices are mainly very competitive, and 1-3 day delivery is normally less than 24 hours! I’ve never had a single faulty product, although I’ve had the odd thing where I’ve got it wrong, despite the comprehensive web site and pre-sales tech line.
But the feather in your cap was the excellent service yesterday when at 4:25pm, despite believing the deliveries had already been picked up, your sales representative went and checked, just to make sure. With 5 minutes before the collection was due, I managed to add two items, worth £3, to my order and saved £10 additional postage. Everything was waiting for me at the office this morning when I arrived just after 9am. MAGIC!
Mark Belshaw, ICT Manager, Deaf Alerter plc
... we received them today, exactly as required. I'm very impressed you can take a request for a custom cable and make ten of them within a few days and ship them out, and charge a very reasonable price. I recommend you to a lot of people - I've told a lot of colleagues and contacts at other companies how good you are. thanks!
Paul Mansfield, Systems Engineering Manager, Taptu Ltd. 26/05/2009
Just a quick note to say THANK YOU for your help and advice and the unbelievable turnaround on the leads. Order one day and get just over 24hrs later is great but for the Highlands is nearly a miracle. Thanks again, if I need any other equipment I will definitely be back in touch.
Clara, Joint Centre Manager, Strathpeffer Community Centre 22/04/2009
Many thanks... indeed for your rapid and efficient service.
Simon Thorp, Operations Director, Datesand
Excellent service! Even ordering about 3.30pm Tuesday, we received goods by 10am next day. Thank you,
Steve Wood, Wellprint, 05/01/2009
Just a quick note to say thank you for your help and assistance with the delivery problem recently. I was very impressed with the polite and professional manner in which the issue was dealt with.
Ian Oultram, LPG Training, 15/09/2008
Well made, pro leads - friendly guy's to do business with - I'm over the moon. I've worked with many people in and around the music biz, if more folk were like you it would be a far better industry !!
Paul Rooney VICE SQUAD , 06/08/2008
We are very impressed with your service, both the advice, expertise and the getting the order to us.
Tracy J. Davey. (Mrs) Widford Parish Administrator, 22/04/2008
I'm more than pleased to say that I have received the goods this morning, so am very impressed with your service.
Linda Pym, Pentland Brands Plc, 14/2/2008
That’s what I call service!
Paul Harris, Alternative Solutions, 25/01/2008
Before placing my order I was supprised to be able to speak to a real person, in the UK, who was both friendly and helpful, and able to give me the advice I required.
Nigel Lewis, Avalon Telecom 06/10/2007
Having spent two weeks looking for a particular cable which didn't appear to exist (!), we were very impressed to find Leadsdirect.co.uk - not only did they have the cable, but they despatched straight away and we literally had the cables the next day!
Alison Williams Minibar UK Ltd - 03/10/2007
Great company and great service. We have used Leads Direct on various occasions for all sorts of weird and wonderful leads that we use in the telecoms industry. From helpful advice on the phone, to speed of order completion and delivery (even on custom made cables) I can't fault them. We will continue to use them for all our non-standard cable requirements.
Technical Director, GP Telecom Ltd 09/01/2007
Thanks, arrived today, wow what service
Annie Hollands, Director, Conquest Office Supplies Ltd 30/10/2006 .
In this day and age such excellent service is sadly not that common & in this case because we had originally ordered the leads incorrectly on the advice of our telecoms engineer your prompt action was all the more appreciated. To have done this at no additional cost is all the more remarkable & I wanted to express my appreciation I shall certainly recommend your services where appropriate Thank you for your help
Alan Smith Arcane Direct Marketing 3/7/2006
Thanks for your help - great service!!! Have ordered today.
David - PC Service Centre Ltd - 15/08/2005
Thanks for all the kind comments, folks!